Terms and conditions of rzkwiaty.pl platform vendors hereinafter referred to as ("Operator") provides authorized vendors ("Vendors") who offer their products through rzkwiaty.pl platform with the opportunity to use the platform's functionality and make sales through it. The Terms and Conditions define the purposes and conditions of using the rzkwiaty.pl platform and regulate the relationship between the rzkwiaty.pl platform and Vendors. These Terms and Conditions of the rzkwiaty.pl platform Vendors explain your rights and obligations as a Vendor using the rzkwiaty.pl platform.

1. requirements and registration as a seller

To register as a Vendor on the www.rzkwiaty.pl platform, an applicant must meet the following requirements:

1.1 The seller must be an adult natural person or represent a business entity such as a company, partnership or organizational unit with legal capacity.
1.2 The Seller must provide true, current and complete data such as name, surname, address, telephone number, e-mail address and tax identification number (NIP), if applicable.
1.3 Registration on the platform requires acceptance of these terms and conditions and consent to the processing of personal data in accordance with the Operator's Privacy Policy. The full text of the Privacy Policy can be found at this link: https://rzkwiaty.pl/kwiaciarnia/polityka-prywatnosci.html
1.4 The Operator reserves the right to verify the identity of the seller and, if necessary, may request additional documents to confirm the identity or status of the business entity.
1.5 The Operator has the right to refuse to register a vendor without stating a reason, in particular, if the vendor has previously violated the provisions of these Rules or if his activities may negatively affect the image of the platform.


2 Commission rates, eligible sales transactions and payment


2.1 For the use of the platform www.rzkwiaty.pl, the seller is obliged to pay the Operator a commission on each qualifying sales transaction. The commission rates are specified in the price list available on the Operator's website and may change as a result of price list updates.
2.2 An eligible sales transaction is any transaction that resulted in the conclusion of a sales contract between a seller and a customer through the platform. Ineligible transactions include those cancelled, returned or marked as inappropriate by the Operator.
2.3 The commission shall be calculated on the basis of the gross value of the eligible sales transaction, i.e. the price of the products or services sold, including VAT, if applicable.
2.4 Payment of the commission shall be made by debiting the account of the seller registered on the platform. The Operator shall issue a VAT invoice or bill to the seller for the accrued commissions. The vendor shall be obliged to pay the amount due by the date specified on the invoice, in accordance with the terms of payment.
2.5 In the event of a delay in payment of commissions, the Operator shall have the right to charge statutory interest for the delay and may suspend or restrict the vendor's access to the platform until the outstanding amounts are paid.


3 Vendor restrictions and compliance with the law


3.1 General Principles:
Vendors using the www.rzkwiaty.pl platform are required to comply with these terms and conditions and all laws of the Republic of Poland. Vendors are fully responsible for all actions taken in the use of the platform.

3.2 Restrictions on products offered:
Vendors may only offer on the platform products related to the floral industry, such as flowers, plants, pots, floral accessories and gifts related to the floral theme, as well as decorations, handmade products. Offering products unrelated to the floral industry and handicrafts is prohibited.

3.3 Quality and legality of products:
Sellers are obliged to offer only products of the highest quality, free of defects and legal in the Republic of Poland. Any products offered on the platform must comply with the applicable laws, including those related to the protection of copyrights, trademarks and other intellectual property rights.

3.4 Product Information:
Vendors are required to provide reliable and accurate information about the products offered. This information should include, but not be limited to, name, description, price, availability, pictures and any other relevant details.

3.5 Cooperation with competitors:
Vendors are required to compete fairly and cooperate with other vendors using the platform. Any actions to hinder competitors are strictly forbidden, including sabotage, false reviews, customer diversion.

3.6 Communication with customers:
Vendors are required to communicate with customers in a professional, courteous and prompt manner. All complaints, questions and other inquiries must be dealt with fairly and in the shortest possible time.

3.7 Payment and commissions:
Vendors are required to fairly account to the Operator for the use of the platform, including payment of commissions and fees due in accordance with the platform's tariffs and rules.

3.8 Legal Compliance:
The vendor shall comply with all laws, including data protection laws, consumer protection laws, tax laws and other laws that may apply to the vendor's activities on the platform.

3.9 Honesty and integrity:
Vendors are required to conduct their business on the platform with honesty, integrity and in accordance with the rules of social intercourse. The operator reserves the right to take any legal and technical measures in the event that a vendor is found to have violated any of the provisions of these terms and conditions.
Dispute resolution and general provisions

3.10 Right to audit and suspension and termination of account.
(a) The Operator reserves the right to audit the compliance of the Vendor's activities with the provisions of these Terms and Conditions and applicable law. The audit may include verification of technical means, the correctness of the conclusion of transactions and compliance with all obligations under these Terms and Conditions.
b) In the event of irregularities or violations of these Terms and Conditions by the Seller, the Operator shall have the right to suspend or close the Seller's account. The Vendor will be informed of the decision and the reasons for it.
c) The Vendor has the right to appeal the decision to suspend or close the account within 14 days of receipt of the communication about the decision. The appeal should be made in writing and sent to the Operator by electronic communication means to the e-mail address indicated in the Rules.


3.11 Representations and warranties

3.12 The Seller represents and warrants that it has full rights and authorizations to conduct commercial activities, sell products offered on the www.rzkwiaty.pl platform, as well as to conclude and execute contracts with Customers.
3.13 The Seller declares that it has all required consents, licenses and permits that are necessary to sell products through the www.rzkwiaty.pl platform and to execute contracts concluded with Customers.
3.14 The Seller guarantees that the products offered on the www.rzkwiaty.pl platform are free from defects, conform to their description and meet all quality and legal requirements.
3.15 The Operator is not responsible for the representations and warranties provided by the Vendor to the Customer. In the event of a dispute between the Customer and the Vendor regarding representations and warranties, the Vendor agrees to resolve such dispute at its own expense and to indemnify the Operator from any liability arising from such dispute. Complaints are to be handled in accordance with applicable laws and regulations.

4 Protection of intellectual property rights and use of product and vendor information by the Operator

4.1 Intellectual rights are strictly protected on the www.rzkwiaty.pl platform. Vendors shall respect all intellectual property rights, such as copyrights, trademarks, designs and patents, related to the products offered on the platform. Vendors are solely responsible for providing all warranties regarding intellectual property rights with respect to their offered products.

4.2 The Operator reserves the right to use information about products and vendors to promote the www.rzkwiaty.pl platform, as well as to improve the quality of services provided on the www.rzkwiaty.pl platform. At the same time, the Operator undertakes to maintain confidentiality with respect to any information regarding personal data of vendors and customers. Any information collected by the Operator will be handled appropriately and in accordance with the provisions of the data protection law.

4.3 Any violations of intellectual property rights, as well as the use of product and vendor information by third parties without the Operator's consent, will be treated as serious violations of the Terms and Conditions and will be subject to legal and financial sanctions. The operator reserves the right to take legal action in case of violation of intellectual property rights or use of product and vendor information without the operator's consent.

5 Final Provisions

5.1 In matters not covered by these Regulations, the provisions of the Act of May 30, 2014 on Consumer Rights (Journal of Laws 2014, item 827) and the relevant provisions of the Civil Code shall apply;

5.2 These Regulations are effective as of April 09, 2023 until amended or revoked in whole or in part.

5.3 These Regulations are made visible in their entirety at https://rzkwiaty.pl/kwiaciarnia/regulamin-sprzedawcow.html